Reference from Simi Valley

Hello Iacopo and everyone at Bartok Design!\n \nI wanted to tell you that we are enjoying our beautiful bath accessories (stool, bucket, and ladle). The aroma of the wood is incredible and brings back fond memories of Japan. I cannot fully explain how happy we are, the craftsmanship is wonderful.\n \nI also want to thank you for all the help with the shipping issues that we experienced. Transporting goods across the world is not always an easy thing and sometimes the carriers are very rough. Even though you packaged everything very well, they still managed to crush the container. However, when I reported this to you, I was immediately informed that you were shipping out replacements. There was no hassle or question, just your team taking every step necessary to ensure my satisfaction. I only wish that I get such incredible customer service here in California.\n \nWe will be remodeling our bathroom soon and I look forward to purchasing the ofuro and related items from you. You have more than earned the business through impeccable service and stellar quality. I am very excited for that day to come soon!\n \nAll our best from Simi Valley, California,\nJohn